Tk 127 crore owed to customers: DNCRP forms body to facilitate refunds

In a move to facilitate the return of Tk 127 crore owed to customers stuck in payment gateways of certain e-commerce companies, the Directorate of National Consumers’ Right Protection (DNCRP) has formed a committee. AHM Shafiquzzaman, DNCRP director general, revealed that Tk 407 crore worth of refunds have already been made to customers, while the committee will work to return the remaining Tk 127 crore soon. The issue stems from 27 e-commerce platforms engaged in money laundering, with some companies like E-orange and Dhamaka Shopping having laundered substantial amounts abroad. Photo: Star